Terms of Use

1. Who We Are

ZeitPass (“ZeitPass”, “we”, “our”, “us”) is a digital platform and content service operated by:

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ZeitPass UG (haftungsbeschränkt)

Südliche Münchner Str. 62,

82031 Grünwald, Germany

Registered at Amtsgericht München, HRB 312002

Email: contact@zeitpass.com

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2. Scope of These Terms

These Terms of Use (“Terms”) govern your access to and use of all ZeitPass services, including:

• The ZeitPass website at zeitpass.com and all associated pages and subdomains.

• The Munich Shortlist, a free weekly email newsletter curating experiences in Munich.

• The ZeitPass User Portal, available on a free basis (Free Tier) and, for paid subscribers, on a membership basis (Membership), the latter governed additionally by the ZeitPass Membership Terms available at zeitpass.com/membership-terms.

• Forms and surveys on or linked from the website, including the waitlist form and feedback surveys.

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By subscribing to a ZeitPass service, registering for an account, or submitting information through a ZeitPass form, you confirm that you have read and accept these Terms. Visiting the website does not by itself create a contract. If you do not agree, you must not use any ZeitPass service.

 

3. The Munich Shortlist Newsletter

3.1 Description

The Munich Shortlist is a free weekly email newsletter published by ZeitPass. Each edition contains a curated selection of experiences, events, and activities in Munich, published every Friday morning. ZeitPass reserves the right to change the publication schedule, format, or content at any time without prior notice.

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3.2 Editorial Independence

The Munich Shortlist is edited independently. ZeitPass does not accept payment, commission, sponsorship or any other consideration from venues, event organisers or experience providers in exchange for inclusion. All selections are made at the sole discretion of ZeitPass, based on quality, relevance and suitability for our audience. Where an experience featured in the newsletter can also be booked through a ZeitPass membership at the time of publication, we say so in the newsletter.

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3.3 No Booking or Transaction Services

The Munich Shortlist is an editorial curation service only. ZeitPass does not facilitate bookings, ticket purchases, or financial transactions through the newsletter. Any booking or participation in a listed experience is made directly between the reader and the third-party provider. ZeitPass is not a party to any such transaction and accepts no liability arising from it.

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3.4 Accuracy of Content

ZeitPass takes reasonable care to ensure the accuracy of published information. However, event details including dates, times, prices, and availability are subject to change without notice and must be verified directly with the provider before attendance. ZeitPass does not warrant that all content is complete, current, or error-free.

 

3.5 Subscribing and Unsubscribing

We send the newsletter only to people who have signed up and confirmed their email address. You can unsubscribe at any time using the link in every edition. How we handle your data in connection with the newsletter is described in the Privacy Policy.

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4. The ZeitPass User Portal

4.1 Eligibility

The ZeitPass User Portal, including both the Free Tier and paid membership, is available exclusively to individuals who are aged 18 or over and resident in Germany. By registering for an account, you confirm that you meet these requirements. ZeitPass reserves the right to verify eligibility and to suspend or terminate any account where eligibility cannot be confirmed, including where a registration is found to originate from outside Germany.

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4.2 Free Tier

ZeitPass offers a free tier of the User Portal (the “Free Tier”) to registered users who have not taken out a paid membership. The Free Tier provides access to personalised event recommendations generated from information you provide during onboarding, and to related account features made available at ZeitPass’s discretion, which may include a chat assistant and messaging via WhatsApp where offered. Where offered, the chat assistant is an artificial intelligence system, and you will be informed of this when you interact with it.

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The Free Tier does not include booking facilitation. Where you choose to proceed with an event or experience shown to you through the Free Tier, ZeitPass will direct you, on a best-effort basis, to the relevant third-party vendor’s own website or platform to complete that booking directly with the vendor. ZeitPass does not guarantee that any such link is accurate, current, or leads to an active listing. It is your responsibility to verify all details, including price, availability, and terms, directly with the vendor before proceeding. ZeitPass is not a party to that transaction, does not process any booking or payment in connection with it, and accepts no liability for the accuracy of vendor information, the availability of any experience (including where it is sold out), or the vendor’s performance (see Section 7).

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ZeitPass may collect behavioural and interaction data relating to your use of the Free Tier, including which recommendations you view, save, or follow through to a vendor, for analytics, personalisation, and service improvement. Full detail on this processing is set out in the Privacy Policy.

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ZeitPass may change the Free Tier, including its features and content, where there is a valid reason. Examples are a change in law, a technical or security need, a change in how the service is run, or the introduction of new features. This includes limiting certain categories of event to paid members. ZeitPass will inform you by email or in the portal in good time, and at least 30 days ahead where the change affects you more than minimally. You may stop using the Free Tier and delete your account at any time. ZeitPass may discontinue the Free Tier with at least 30 days’ notice.

 

4.3 Paid Membership

Registered users may take out a paid membership for expanded access to the User Portal, including booking facilitation. Available plans, prices and included features are shown at zeitpass.com/plans-and-pricing at the time of sign-up and may change from time to time, without affecting a period you have already paid for. Paid membership is governed additionally by the ZeitPass Membership Terms, available at zeitpass.com/membership-terms, which form a separate agreement between ZeitPass and each member. By taking out a paid membership, you agree to be bound by both these Terms and the Membership Terms. In the event of any conflict as it applies to paid membership, the Membership Terms take precedence.

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5. Intellectual Property

All ZeitPass content, including but not limited to newsletter editions, website copy, brand name, logo, visual identity, editorial selections, and any original written or visual material, is the exclusive intellectual property of ZeitPass UG (haftungsbeschränkt).

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You may not copy, reproduce, republish, distribute, sell, or otherwise exploit any ZeitPass content without prior written permission. Personal, non-commercial sharing of individual newsletter recommendations is permitted, provided ZeitPass is clearly attributed as the source.

 

6. Acceptable Use

By using any ZeitPass service, you agree that you will not:

• Use ZeitPass content for commercial purposes without prior written authorisation.

• Reproduce, scrape, or systematically extract content from the newsletter or website.

• Impersonate ZeitPass, its directors, or any ZeitPass representative.

• Use ZeitPass services in any manner that violates applicable German or EU law.

• Attempt to gain unauthorised access to any ZeitPass systems, accounts, or infrastructure.

• Submit false, misleading, or fraudulent information through any ZeitPass form or channel.

• Register or maintain more than one Free Tier account, or use any automated means to create multiple accounts, in order to circumvent quotas, restrictions, or features that ZeitPass applies to the Free Tier.

 

ZeitPass may suspend or terminate access where you materially breach these Terms. Where reasonable, we will inform you first and give you the chance to remedy the breach. No prior notice is needed where the breach is serious or where immediate action is needed to protect the service, other users or third parties. Your statutory rights remain unaffected.

 

7. Limitation of Liability

ZeitPass provides its services with due care. The newsletter and the Free Tier are free of charge, and ZeitPass does not guarantee uninterrupted availability of them. For paid membership, the Membership Terms apply in addition. To the extent permitted by law, ZeitPass excludes liability for ordinary negligence in respect of:

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• Any inaccuracy in newsletter or website content, including event details, dates, prices, or availability.

• Any interruption, suspension, or discontinuation of any ZeitPass service.

• Any indirect, incidental, or consequential loss arising from your use of ZeitPass services.

 

This exclusion does not apply to breach of a cardinal obligation (a duty essential to enabling your proper use of ZeitPass’s services). Where ZeitPass is liable for ordinary negligent breach of a cardinal obligation, that liability is limited to foreseeable damage typical for a service of this kind.

 

Vendor non-performance and third-party experiences. ZeitPass acts as a curator and facilitator only. The contractual relationship for any experience or event is between you and the third-party vendor or provider. ZeitPass is not a party to that contract and is not liable for the failure of any vendor to deliver a booked experience, for cancellations by the vendor, or for the quality, safety, or suitability of any experience provided.

 

Your responsibility to assess suitability. ZeitPass does not have visibility into your health, medical conditions, physical capabilities, or personal circumstances, and does not assess the suitability of any experience for you individually. It is your sole responsibility to determine whether an experience is suitable for you, including where it may carry a risk of injury or harm, or may be unsuitable because of a pre-existing illness or condition, and to make any necessary enquiries of the vendor before attending.

 

Nothing in these Terms excludes or limits liability for death or personal injury caused by ZeitPass’s negligence, for gross negligence or wilful misconduct, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable German law. Liability under the Product Liability Act, and under any guarantee we expressly give, remains unaffected.

 

8. Privacy

The collection and processing of your personal data is described in full in the ZeitPass Privacy Policy, available at zeitpass.com/privacy-policy. By using any ZeitPass service, you acknowledge that you have read the Privacy Policy.

 

9. Changes to These Terms

9.1 General

ZeitPass may update these Terms. The current version is always available at zeitpass.com/terms.

 

9.2 Changes that need no acceptance

Changes that are purely editorial, that are required by law or by a court or authority, or that only benefit you take effect 30 days after we inform you by email, or earlier where the law requires.

 

9.3 Other changes

For any other change, including changes to prices, plans, credits or cancellation rules, we will inform you by email at least 30 days before the intended effective date. The change applies to you only once you have accepted it, for example by confirming it when you next log in or before your next booking. If you do not accept, the previous terms continue to apply until the end of your current paid period. After that, you cannot book under the new terms. You may cancel as set out in the Membership Terms.

 

9.4 Newsletter readers without an account

Readers of the newsletter without an account may stop receiving it at any time using the unsubscribe link in each edition.

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10. Governing Law and Jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany. For disputes with business customers, the courts of Munich, Germany have jurisdiction. This does not affect the right of a consumer to bring proceedings in the courts of their own place of residence, or ZeitPass’s obligation to defend proceedings a consumer brings there. If you are a consumer residing in the European Union, you retain the benefit of any mandatory consumer protection provisions applicable in your country of residence that cannot be waived by contract.

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Consumer dispute resolution: ZeitPass is neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG). If you have a complaint, please write to contact@zeitpass.com

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11. Severability

If any provision of these Terms is found to be invalid or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

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12. Force Majeure

ZeitPass is not liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from causes beyond its reasonable control, including but not limited to outages or failures of third-party infrastructure or service providers, internet or telecommunications failures, acts of government, natural disasters, or other events of force majeure.

 

13. Assignment

ZeitPass UG (haftungsbeschränkt) may change its legal form, including conversion to ZeitPass GmbH or any other permitted German corporate form, without this constituting an assignment and without affecting the validity of these Terms, which continue to bind the same legal entity under its new form.

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ZeitPass may transfer its rights and obligations under these Terms to a successor in connection with a merger, acquisition, reorganisation or sale of its business, provided the successor takes over all obligations towards you. If you are a consumer, you may end your account and any paid membership without charge, with effect from the transfer date, by telling us within 30 days of our notice of the transfer. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

 

14. Entire Agreement

These Terms, together with the ZeitPass Membership Terms (where applicable) and the ZeitPass Privacy Policy, form the agreement between you and ZeitPass regarding your use of ZeitPass services. Individual agreements made with you take precedence.

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15. Notices

Legal notices to ZeitPass under these Terms must be sent to contact@zeitpass.com. We send notices to you by email to the address linked to your account, and may also show them in the portal. Please keep your email address up to date. The statutory rules on receipt apply.

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16. Contact

For any questions or legal notices regarding these Terms:

 

ZeitPass UG (haftungsbeschränkt)

Südliche Münchner Str. 62,

82031 Grünwald, Germany

HRB 312002, Amtsgericht München

Email: contact@zeitpass.com

Website: zeitpass.com

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ZeitPass aims to respond to enquiries within 15 business days. Requests about personal data are answered within the statutory period of one month.